Safeguarding Your Personal Information
Last revision of policy: 07/21/2026
This Privacy Notice explains how Cedar Gainstead ("we" or "us") gathers and handles your personal information when you use our website and services.
Information We Collect
We gather details including your full name, email, phone number, Canadian residency status, IP address, plus any information you provide through forms or when contacting our support team.
Reasons for Collecting Data
- To create and manage your user account
- To grant you entry to our trading platform and customer support
- To comply with applicable laws and regulatory standards
- To improve our services and identify potential fraudulent activities
- To notify you about operational updates relevant to your account (deposit status, maintenance alerts)
Measures to Protect Your Data
We implement a range of technical and administrative controls such as SSL encryption and role-based access to ensure your data remains secure.
Your Rights Regarding Data
Under Canadian privacy laws, you are entitled to request access, correction, or removal of your personal information. Contact us at to exercise these rights.
Data Retention and Recipients
We retain your data only as long as needed to provide services, satisfy legal duties, or settle disputes. Trusted third parties (hosting, payment processors, transactional email services) may process data on our behalf under strict agreements and security protocols.
Cookies and Log Files
Our website may use cookies and similar technologies for session management, security, and aggregated analytics. You can adjust cookie settings via your browser, though some features (login, preference saving) may be limited.
Privacy Contact
For questions about this policy or your privacy rights, please contact us at . We aim to respond clearly within a reasonable timeframe after necessary verifications.